Privacy Policy
This Privacy Policy explains how CITI VENTURE GROUP – FZCO (“CVG UAE”) collects, uses, stores and protects personal data in accordance with applicable UAE data-protection laws.

Data We Collect
CVG UAE may collect personal data including names, contact details, identification information, communications, payment-related information and documents provided voluntarily by users or clients.

Purpose of Processing
Personal data is processed for service delivery, communication, compliance with legal and regulatory obligations, AML/CTF checks, operational administration and record-keeping.

Legal Basis
Processing is carried out based on contractual necessity, legal obligation, legitimate interests or user consent where applicable.

Data Sharing
Personal data may be shared with government authorities, compliance providers, banks, payment processors, IT service providers, professional advisers, overseas partners and third-party service providers where reasonably required for lawful purposes. CVG UAE does not control third-party data handling.

International Transfers
Data may be transferred outside the UAE where required for service delivery or compliance. Appropriate safeguards are applied where required by law.

Data Retention
Personal data is retained only for as long as necessary to fulfil contractual, legal, regulatory and operational requirements, after which it is securely deleted or anonymised.

Data Security
Reasonable technical and organisational measures are implemented to protect personal data; however, no system is entirely secure and CVG UAE does not guarantee absolute security.

Data Subject Rights
Requests relating to access, correction or lawful deletion of personal data may be submitted to admin@citiventuregroup.com and will be handled in accordance with UAE law.